FAQs

Making a Reservation

We want to make sure all your needs are met so we still prefer you talking to one of our great staff! Just call our number at (815)849-5930 or e-mail us at mendotahillscamp@aol.com and we will make sure to get you set up, the best way possible. Our reservations open March 1st of each year. Please only email those reservation request on March 1st after 9am. We will take a deposit for each reservation made. We are happy to adjust your sites or dates as needed at anytime, with no extra fee!

Check in/Check out

	Check-In	Check-Out
Regular Campsite	1pm	12pm (Noon)
Rental Camper	3pm	11am

After checking out, you are welcome to stay the day and use the facilities and swimming beach. Park campers or vehicles near the camp store, if needed.

What is the pet policy?

All pets are to be kept on a leash, except in the large playing field (13 acres). We do not allow any pets inside the Rental campers or any indoor building

What are the Quiet Hours?

Quiet time is from 10pm to 8am. We will ask that everyone turn off any music during quiet hours and is respectful to their neighbors. The use of golf carts will be limited from 11pm to 8am.

Do you have WIFI?

Yes, we do. It is limited to certain areas, since we have 130 acres with large oak trees. For best results, visit the camp store or activity center for free WiFi. If you are a seasonal, please inquire about internet to your site (extra fee)

Firewood Policy

We do not allow any firewood across county lines. You may purchase firewood from our camp store or purchase a large crate.

What is your Deposit and Refund Policy?

A non-refundable $25 deposit and credit card number is needed for each site to guarantee the reservation prior to arrival. Golf Cart Rentals will also need a separate non-refundable $25 deposit.

What is the Cancellation Policy?

A non-refundable deposit of $25 is taken on every site, rental, and golf cart rental. You can cancel anytime and we will hold the $25 deposit for future reservations, within the current year. If it is a no show, you will forfeit the deposit and any other payments you have made on the site.

What is the deal with Golf Course Passes?

We have a fantastic deal with the beautiful Shady Oaks Golf Course, located 1 mile away. Ask in the camp store for details.

Boat Rentals?

We have paddle boats, paddle boards, kayaks, canoe, row boats, and corcl boats. All boats are FREE of charge. Check them out in the camp store and we will provide safety vests and paddles.

Archery

We have scheduled archery weekends since we are required to have a certified archery instructor on site. Please ask in our campstore when archery is scheduled and for which weekend (Archery is not done every weekend) . The Archery Range is located near the pavilion.

Can I bring my Golf Cart?

Yes. We only allow insured golf carts (please bring your insurance card during check in). All Golf cart rules must be followed in the campground. We will be charging a $15 permit per stay for the golf cart. We have golf cart rentals available also if needed.

Do we offer RV Storage?

Yes! We offer outdoor RV storage (when available). We can also move your camper to the site and bring it back to storage after your stay.